Wholesale & Bulk Orders

We ship within Nepal and to India. International shipping to other countries will be available soon. Please subscribe to our newsletter for updates.

Yes! Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order from your dashboard or using the tracking link provided.

Shipping charges are calculated based on the weight of your order and delivery location. They are displayed at checkout before you complete your payment.

We accept returns within 7 days of delivery for unopened products in original packaging. Herbal products and medicines cannot be returned once the seal is broken due to health and safety regulations.

To initiate a return, go to your Orders page in the dashboard, select the order you want to return, and click "Request Return". Our team will review and approve your return request within 24 hours.

Refunds are processed within 5-7 business days after we receive and verify the returned product. The amount will be credited to your original payment method.

Yes, all our products are made from natural herbs and ingredients following traditional Ayurvedic formulations. We do not use synthetic chemicals, artificial colors, or preservatives.

Our products are generally safe with minimal side effects when used as directed. However, we recommend consulting with an Ayurvedic practitioner or your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, or have existing health conditions.

Store products in a cool, dry place away from direct sunlight. Keep containers tightly closed after use. Some products may require refrigeration - please check the label for specific storage instructions.

While most Ayurvedic products are safe, some may interact with prescription medications. Please consult your healthcare provider or our Ayurvedic doctors before combining treatments.

Book an appointment through our website, fill out a detailed health questionnaire, and meet with our certified Ayurvedic doctor via video call at your scheduled time. The doctor will provide a personalized treatment plan and product recommendations.

Consultation fees vary by doctor and session type. Initial consultations typically range from ₹500-₹1500. Check the doctor's profile for exact pricing and available packages.

Yes, our doctors can provide prescriptions during your consultation. You can purchase the recommended products directly from our store with any applicable prescription discount.

Yes, follow-up consultations are available at discounted rates. We recommend follow-ups after 2-4 weeks to monitor progress and adjust treatment if needed.

Yes! We offer courses for all levels - from beginners to advanced practitioners. Each course description clearly indicates the prerequisite knowledge required.

Yes, you will receive a certificate of completion for all our courses. Advanced certification programs are also available for those seeking professional credentials.

Yes, once enrolled, you have lifetime access to course materials including videos, PDFs, and resources. You can revisit the content anytime from your dashboard.

We conduct both online and offline events. The event format is clearly mentioned in the event description. Online events are accessible from anywhere, while offline events are held at specified locations.

We accept all major payment methods including credit/debit cards, net banking, UPI, and popular digital wallets. Cash on delivery is available for select locations.

Absolutely! We use industry-standard encryption and secure payment gateways. We never store your complete card details on our servers.

Click on "Forgot Password" on the login page, enter your registered email address, and you will receive a password reset link. Follow the link to create a new password.

Yes, you can update your contact information from the Account Settings page in your dashboard. Email changes require verification through both old and new email addresses.