Shipping Policy
How and when your order reaches you
Last Updated: October 15, 2026
1. Where we deliver
We deliver to every serviceable pincode in India. We do not ship outside India at the moment. Checkout confirms that your pincode is serviceable before you pay.
2. How we ship
Every order is packed by our team in Bengaluru and sent by India Post. At checkout you choose how:
- Speed Post: Fastest. Goes by air, tracked end to end.
- India Post Parcel: Cheaper. Goes by road, tracked, a few days slower.
Both reach every post office in India, and every parcel gets a tracking number.
3. Dispatch time
We hand your order to India Post within 1–2 working days of payment. Working days are Monday to Saturday, excluding public holidays.
4. Delivery time
After dispatch, India Post usually delivers within these working days:
| Where it's going | Speed Post | India Post Parcel |
|---|---|---|
| Local (same city) | 1–2 days | 2–5 days |
| Within the state | 2–4 days | 3–7 days |
| Same zone or metro to metro | 2–5 days | 3–8 days |
| Other states | 4–6 days | 5–9 days |
Allow about 2 more days for Andaman and Nicobar Islands, Lakshadweep, Arunachal Pradesh, Manipur, Mizoram, Nagaland, Meghalaya, Tripura, Sikkim, Jammu and Kashmir, Ladakh.
Checkout shows the estimated delivery dates for your pincode before you pay. These are India Post's usual times, not a guarantee; weather, holidays and local conditions can add delays.
5. Shipping charges
- Free shipping on orders of ₹7,000 or more (value of items, before shipping).
- Below that, you pay India Post's own rate for the service you choose. It depends on the packed weight and where the parcel is going: the same city, elsewhere in Karnataka, a neighbouring southern state or metro, or the rest of India.
- The charge includes GST. There are no hidden fees, and you see the exact amount at checkout before you pay.
- One parcel can weigh up to 35 kg. For heavier orders, please contact us.
6. Tracking your order
When we dispatch your order, we email you its India Post tracking number. You can follow it on our Track Order page, in your account under Orders, or on the India Post website.
7. Delivery problems
Please contact us if:
- your parcel has not arrived within the estimated dates
- the parcel or a product arrived damaged
- you received the wrong item
Write to info@rishipath.com within 48 hours of delivery, or of the last estimated date. Include your order number, and photos if anything is damaged. If India Post cannot deliver a parcel and returns it to us, we will contact you to arrange delivery again.
8. Changing your address
We can change the delivery address until the order is dispatched. Contact us as soon as possible. Once India Post has the parcel, we cannot redirect it.
9. Bulk orders
For large or wholesale quantities, use our bulk order form. We will confirm the shipping arrangements and the delivery time with you directly.
10. Contact
For any shipping question, email info@rishipath.com. We usually reply within one working day.